Privacy Policy

MARIE-SOPHIE DION OPTICIAN INC. Committed to protecting the privacy and security of your information. This privacy policy (“Policy”) describes how we collect, use and disclose your personal information and how that personal information can be accessed and corrected if necessary. This policy also explains how cookies are used on our website.

By visiting or registering for an online account (collectively the “Website”), purchasing products through the Website, contacting us, or agreeing to receive emails from MARIE-SOPHIE DION
OPTICIENNE INC., You agree to the terms and conditions of this policy.

This policy does not extend to websites operated by third parties. MARIE-SOPHIE DION OPTICIAN INC. Is therefore not responsible for their privacy policies, procedures and practices.

We collect your personal information in a number of ways, including when you enter information on our website, register for an account, make an appointment, contact us by phone or email, post to our media accounts social etc. Depending on the circumstances, personal information may include your first name, last name, email address(es), mailing address(es), mobile phone number, preferred language, date of birth, your wish list and credits. store. If you choose not to disclose the personal information we request from you, it may not be possible for you to access certain parts of the Website.

You may have the ability to access or register for an account using your user name and passwords for certain services provided by third parties (“Integrated Service”), for example using your Facebook account, or otherwise have the ability to authorize an Integrated Service to provide us with Personal Information or Other Information. By authorizing us to connect you to an Integrated Service, you authorize us to access and store your name, email address(es) and other information that the Integrated Service makes available to us, and to use and disclose in accordance with this policy. You should check your privacy settings on each Integrated Service to understand what information the Integrated Service makes available to us and make any changes as appropriate. Please read the terms of service and privacy policies of each integrated service carefully before using their services and creating an account.

You may be required to provide credit card information to make a purchase through the Website. It is our policy to redirect you to a payment processing portal hosted by a third-party payment processor. For your protection, we do not retain credit card information after the transaction has been processed. This means that for future transactions you will need to re-enter your credit card information. You should read the privacy policy on our payment processor's website regarding your credit card information before submitting it.

We also collect data relating to your visit to our website. This information may include your IP address, the date, time and duration of your visits, and the web pages you visited. Our website, like most other commercial websites, also uses cookies. These are files that are installed on your computer's hard drive or web browser in order to collect information such as your language preference, browsing history, and browser type and version, all for the purpose of to optimize your experience on our website. We use cookies to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. These cookies cannot be used to extract personal information. You can choose to have your computer notify you each time a cookie is being sent, or you can choose to disable all cookies. Disabling cookies on your browser may adversely affect your browsing experience on the website.

The legal bases for our processing of personal information are primarily that the processing is necessary to provide the Website and that the processing is carried out in our legitimate interests, which are further explained in the “Use and Disclosure of Information” section. We may also process personal information with your consent, requesting it where appropriate.

We take measures designed to ensure that only employees who need access to your personal information to perform their job duties will have access to it. We use and disclose your personal information primarily to operate, maintain, improve, and provide full functionality of the Website, to provide the services and information you request, to respond to comments and questions, and to provide support to Website users; understand and analyze usage trends and preferences of our users, improve the website and develop new products, services, features and functionality; to send you communications; or for any other purpose permitted or required by law.
When we disclose your personal information to third parties, we take reasonable measures to ensure that the rules set out in this policy are respected and these third parties provide sufficient guarantees to implement the appropriate technical and organizational measures.
In the event of a change of ownership, sale, merger, liquidation, reorganization or acquisition of MARIE-SOPHIE DION OPTICIENNE INC., In whole or in part, your personal information may be transferred as part of the transaction.

Finally, we may make certain automatically collected, aggregated, or otherwise non-identifiable information available to third parties for various purposes, including (i) fulfilling various reporting obligations; (ii) for commercial or marketing purposes; or (iii) to help such parties understand your interests, habits, and patterns of use of certain programs, content, services, and/or features available through the Website.
Your personal information may be stored and processed in any country where we have facilities or in which we engage third party service providers. By using the Website, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than your country. Although this information is located outside of Canada, it is subject to the laws of the country in which it is held and may be disclosed to the governments, courts, or law enforcement or regulatory agencies of that other country. , in accordance with the laws of such country. However, our practices regarding your personal information will at all times continue to be governed by this policy and, where applicable, we will comply with the GDPR requirements ensuring adequate protection for the transfer of personal information from the EU/EEA to a third country.

MARIE-SOPHIE DION OPTICIAN INC. Has implemented various physical, administrative and technical safeguards designed to protect the confidentiality and security of the personal information under our control. However, no security measure is absolute or completely guaranteed. You agree to be responsible for all activities conducted through your account on the Website and your password, whether conducted by you or by third parties.

We will only retain your personal information for as long as reasonably necessary to fulfill the relevant purposes set out in this policy and to comply with our legal and regulatory obligations. If you would like further information regarding the periods for which your personal information will be retained, please contact us as set out in the “Contact Us” section.
Upon written request and subject to proof of identity, you may access the personal information we hold and request that any necessary corrections be made, if any, as permitted or required by law. However, to ensure that the personal information we maintain about you is accurate and up-to-date, please notify us immediately of any changes to your personal information.

Specific provisions for European users

Please note that the term personal information used in this policy is equivalent to the term “personal data” under the GDPR and other applicable European data protection laws. Under the GDPR, you may be entitled to additional rights, including: (i) the right to withdraw your consent to processing where consent is the basis of processing; (ii) the right to access your personal information and certain other additional information, under certain conditions; (iii) the right to object to unlawful data processing, under certain conditions; (iv) the right to erase personal information about you, under certain conditions; (v) the right to require us to restrict the processing of your personal information, under certain conditions, if you believe that we have exceeded the legitimate basis for the processing, the processing is no longer necessary, or believe that your personal information is inaccurate; (vi) the right to data portability of personal information about you that you have provided to us in a structured, commonly used and machine-readable format, under certain conditions; (vii) the right to object to decisions being made by automated means which produce legal effects concerning you or similarly significantly affect you, under certain conditions; (viii) the right to lodge a complaint with data protection authorities. If you would like to know more about your rights under the GDPR, you can visit the European Commission's data protection page at: .htm .

Please revisit this page periodically to stay aware of any changes to this policy, which we may update from time to time. If we modify the policy, we will make it available on the website and indicate the date of the latest revision, and we will comply with applicable law. Your continued use of the website after the revised policy takes effect indicates that you have read, understood and accepted the current version of the policy.
The Website is not intended for children under the age of 16 and we do not knowingly collect personal information from children under the age of 16 without obtaining parental consent. If you are under 16, please do not use or access the Website at any time or in any way. If we learn that personal information has been collected through the Website from persons under the age of 16 and without verifiable parental consent, we will take appropriate steps to delete that information. If you are a parent or guardian and discover that your child under the age of 16 has provided personal information, you can alert us as set forth in the "Contact" section and request that we delete that child's personal information from our systems. .

If you have questions or comments about this policy or your personal information, to make an access or correction request, to exercise applicable rights, to file a complaint, or to obtain information about our policies and practices at With respect to any service provider outside of Canada, our Privacy Officer (or Data Protection Officer) can be contacted by mail or email using the following contact details:

c/o Privacy Officer
3073 Portland Blvd.
Sherbrooke, QC
J1L 2Y7
(819) 346-4494

This agreement will be governed and interpreted in accordance with the laws of the province of Quebec. Any dispute arising from this agreement will be brought before the court of the judicial district of the registered office of MARIE-SOPHIE DION

3073 Portland Blvd.
Sherbrooke, QC
J1L 2Y7